He no longer has to process applications manually

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Writing in a notebook is not serious. In this case, something gets lost, mixed up. Agree, this will not lead to success. I believe that accounting for the client, money and time requires special attention and should be structured. Well, accordingly, CRM gives us this. Railya Mizitova, head of Bogema Loft Connected Wazzup We automated communication with clients in correspondence.

As soon as a client writes in WhatsApp or VK, administrators immediately india telegram data receive a notification. They can respond from the CRM or the Wazzup application on the phone. This has accelerated responses to clients. Previously, it was possible to communicate with clients only from one work phone. Now all administrators have access. They respond from the photo studio account, but from different phones. Wazzup helped the manager with delegation.

He sees the correspondence of administrators, everything is under control. He can make a remark to an employee or praise for a quality answer. We have become better at informing clients. On the day of the shoot, the client is automatically reminded not to forget to provide the car number. When he writes it down, the administrators receive a notification in Wazzup and forward the number to the checkpoint.